Terms and Conditions

The terms that apply when you use this website.

About these terms

These terms apply to your use of this website, https://mysolutionz.co.uk. By using it, you accept them. If you don't agree, please don't use the website.

They cover the website only. When you engage us, a separate client agreement sets out how we provide our services, our fees and both sides' responsibilities. [[PENDING: client service terms, supplied separately]]

Who we are

This website is run by My Solutionz Ltd, a company registered in England and Wales, company number 15677749. Our registered office is Unit A53, 4–6 Greatorex Street, London E1 5NF. You can contact us at info@mysolutionz.co.uk or on +44 7466 063564.

Using our website

You may use the website free of charge. We may update, suspend or withdraw any part of it without notice, and we can't promise it will always be available or free of errors. You are responsible for the equipment and connection you use to access it.

Acceptable use

When you use the website, you must not:

  • break any law or regulation, or use the website for fraud;
  • try to gain unauthorised access to the website, its server or any connected system;
  • introduce viruses or other harmful code, or attack the website, for example with a denial-of-service attack;
  • send spam or unsolicited advertising through our forms;
  • copy content from the website in bulk by automated means.

Our content and intellectual property

The content of this website, including text, graphics, the My Solutionz name and logo, is owned by My Solutionz Ltd or used with permission, and is protected by copyright and other intellectual property rights.

You may view and print pages for your own use or for use within your organisation. You must not copy, republish or sell our content for commercial purposes without our written permission, or remove our copyright notices.

Information on this website

The guides and articles on this website are general information. They are not legal, financial or professional advice for your circumstances, and procurement rules change. We work to keep the content accurate and up to date, but we make no promise that it is. Nothing on the website guarantees that a bid will succeed: contract awards are decided by the buyer.

Links to other websites, such as government tender portals, are provided for convenience. We have no control over those websites and are not responsible for their content or how they handle your data.

Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.

Otherwise, as far as the law allows, we are not liable for any loss or damage arising from your use of, or inability to use, the website or from relying on its content. In particular, we are not liable for loss of profits, sales, business, contracts or data, or for indirect or consequential loss. If you are a consumer, this doesn't affect your legal rights.

Your personal data

Our privacy policy explains how we use personal data, and our cookie policy explains what we store on your device.

Changes to these terms

We may change these terms from time to time. The date at the top shows when they last changed, and the version on this page is the one that applies.

Law and jurisdiction

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Contact us

Questions about these terms? Email info@mysolutionz.co.uk.